[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — Forcing to take insurance policies with home loan | |||||
I have applied for Home loan at PNBHFL shivajinagar Pune branch. They have not informed me about insurance policies starting while applying. Suddenly they have added 2 lakhs insurance amount to home loan in sanction letter. During my registration period of flat. PNBHFL executives are forcing me to take insurance saying mandatory. After consulting legal advisors, under RBI insurance act laws, no bank can force customers for insurance policies with home loan. I will not be able to take the insurance policy mentioned in the sanction letter. So I request you to please check with the PNBHFL Pune shivajinagar JM road branch and request to exclude insurance premium from the Loan sanction. Please help. PNBHFL email ids [protected]@pnbhousing.com, customer.[protected]@pnbhfl.com, customer.[protected]@pnbhousing.com, [protected]@nhb.org.in My email id [protected]@gmail.com Home loan reference no Ref No.: HOU/PUN/0116/260456 Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Apr 07, 2016 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,
This is with reference to your query. We understand that our official has spoken to you in this regard.
Trust the matter stands addressed. Assuring you best of services. Please write to us at customer.[protected]@pnbhousing.com for further queries, if any.
Team
PNB Housing
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 5 Comments | |||||
Comments
What happen does the insurance was removed? Or still you are liable to give that insurance. I too have applied.
sarrahul963's reply, Aug 12, 2019
Its removed but continuously increasing ROI
Even for me they have asked for 4lakh insurance cover that will be a part of loan. this is from Pune Shivajinagar branch.
The sales executive didnot mention this to me before applying for loan.
The sales executive didnot mention this to me before applying for loan.
sarrahul963's reply, Aug 12, 2019
Please change your bank if they will give you forcefully
Is your insurance removed?
sarrahul963's reply, Aug 12, 2019
yes
No complain is not resolved...till now...i am tryimg to swich my loan to other bank...so they told that after loan take over by another bank the policy will be closed automatically or if not then u have to deposit noc at the insurance company...then rrst of the amount will be credited back deducting some amount..i have received only 1 phone call from the pnb official who was involved in the loan process and he told me. And when i visited to their ofc he told me that we can't do anything for insurance cancellation...u have to deal with that...but now i got a message that complaint resolved...i dont know what to do now. Just waiting for loan take over by another bank .
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+91 11 2335 7174
1 800 120 8800
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9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim.
Team
PNB Housing