[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — home improvement loan not disbursed and charged processing fee

Address:560035

I have still not received any confirmation on when will the loan be disbursed.

Its been more than a week since i am following up with mr. Soumyaranjan and he is not able to give any satisfactory response.

You being the relationship manager have not even called once to take account of the situation.

I have submitted all the documents from my side. The survey has already happened. Still i have no clarity on the disbursement amount. Also soumyaranjan has confirmed to me that the interest rate will be 8.35 still i got to hear now that it has been increased to 8.4

I carried out all the formalities before april in order to receive the hil loan in time but it is very sad to see the laid back attitude of pnb bank in disbursing the amount

Please let me know when will the hil amount be disbursed and what is the interest rate.
Please note i have already been charged the processing fee.
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Jun 4, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our office will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Complaint comments 

Comments

Hello sir, I am Navjot Kumar from Lalru Mandi, distt mohali. I houseing construction loan was senstion, but relationship manager is not released my loan amount, so please refund my loan processing fee.

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