[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — home loan insurance told by pnb official that it's compulsory....but now I came to know that it's not compulsory

Address:Khordha, Odisha, 751006

Hii,
I am samarjit sahoo. 2 year ago i have applied for a composite home loan i.e land + construction in pnb housing finance, Bhubaneswar branch which was operated from kolkata.Before sanction of loan amount no information regarding insurance was provided to me.But when i received the sanctioned letter after 7 to 8 days of disbursing loan amount i found that in the disbursed amount of 22.50lakh there is an insurance amount of 1.12 lakh . So the loan amount was increased to 23.62 lakh. at that time also they have not informed me regarding the insurance amount.And after receiving the sanction document when i asked regarding insurance, they told that its compulsory wid home loan for banks and ur safety . At that time we were new to home loan ..But now when we inquired with other banks for switching of existing home loan and asked for is insurance compulsory...they told its not compulsory but some.banks provide it along with home loan saying its compulsory.It has been 2 years, and we r paying for1.12lkh insurance amount along with interest.So if it's not compulsory then it's a crime or loot to customers who dont know regarding this.So please consider my matter and if possible solve it by cancelling my insurance premium amount .

Home loan account no. HOU/KOL/1016/322342

My Email Id. Samarjeet.[protected]@gmail.com
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Sep 21, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
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    +91 11 2335 7174
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