[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — interest rate difference for new and existing customers

Address:Pune, Maharashtra, 411005
Website:www.pnbhousing.com

Loan account = HOU/PUN/0516/286277

I had raised a service request to reduce my interest rate to lower to 8.35% in roi. You offered @9.35% that was minimum roi in your institution.

As several other banks are already offering this rates including pnb who offer this rate to new customers but not existing customers
so we feel cheated and bank is not bothered about old customers. If only getting new customers is so important it is better to. Move on to other bank
who can offer low rate of interest and better customer service...
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Mar 22, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
Complaint comments 

Comments

You will have to pay 3% amount of your principle loan amount the you can move to another bank, I am waiting from last 8 month but no resolution received from PNBHFL.

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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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