[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — loan account no: [protected], [protected] & [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

I had taken the statement of my 3 loans from PNB HOUSING JANAKPURI branch almost 5 yrs back. I had gone to the bank to check the payments to PNB housing and took a statements of payments.
I am surprised to see huge deductions in form of payment to ICICI lombard:
13-Dec-12 ICICI LOMBARD CHEQUE 60, 752.00
13-Dec-12 SANJAY SRIVASTAVA CHEQUE 87, 62, 657.00

And
19-Mar-13 SANJAY SRIVASTAVA CHEQUE 47, 74, 518.00
19-Mar-13 ICICI LOMBARD CHEQUE 1, 19, 994.00.

I had very clearly said no to any insurance during the taking of loan as I already had insurance for my house. in which I was living, and the 2nd house was anyway under construction and responsibility of the builder.

I have not signed any documents which pertain to Insurance and it is crime to have deducted almost 1.8 L as insurance.

How was it deducted without my permission(when I had said no to it) or signing any insurance document.(who had signed the insurance documents).
I have also not recd any insurance papers also.

Pl do an investigation in this and reverse this amount.
I have sent many communications to the back and have also asked them to send me the document which I had signed for the insurance, but they are unable to provide any consent document for teh same.
regards
Sanjay Srivastava
[protected]
[protected]@gmail.com
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Sep 21, 2018
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Jul 10, 2018
Updated by sanjay29121962
the loan was taken almost 5 yrs back
Verified Support
Aug 20, 2018
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.

Regards,

Team PNB Housing
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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