Punjab National Bank Housing Finance [Pnbhfl] — Reversal of pre-emi charges

Address:VISHNU NAGESH SHANBHAG B/204,SAIBABANAGAR BORIVALI WEST MUMBAI-400092
Website:PNB HOUSING FINANCE COMPANY LTD

Dear Team,

I have applied for Housing loan through your Thane branch. My Loan Account No. is HOU/THA/1220/845391.Initially there are only 2 members in loan application, my self & my wife. But later I have added my father in laws name in sale agreement which is against PNB Housing company policy & not informed to me by thane branch people. So I had done the registration on 15th March, 2021 and submitted all the original documents to your Thane branch on 22nd Match 2021. After that they had informed me that they can not process my loan application because of the third name in agreement and ask me to either cancel the loan application or delete the third name from sale agreement.
In the mean time thane branch had already issued cheque on 27th Feb, 2021 which was not handover to me and debited Rs.15333 & 25700 dated 23rd March & 24th April 2021 respectively as a pre EMI installment, so i was wondering that without receiving the original papers how Thane branch had disbursed the loan in the system. Now I am cancelling the loan and requesting Thane branch to reimbursed the pre-EMI which was debited from my account. But the Thane branch official (Mr. Sumit Mishra) is denying to re-pay the EMI charges.
Kindly I am requesting you as senior official of PNB Housing Finance Ltd to look into the matter & reimbursed the charges as early as possible.

CHARGES Amount
PRE EMI 15333
PRE EMI 25700

Regards
VISHNU NAGESH SHANBHAG
[protected]
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Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Apr 29, 2021
Updated by vishnus2
Apart from pre- emi charges they have also charged Rs. 40000 as processing fees. I want to get refund of that processing fees also.
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I had made complaint on 29th April, 2021. I am not getting any reply. Kindly give the reply as soon as possible.

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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
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    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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