Punjab National Bank Housing Finance [Pnbhfl] — Security Cheque 097888 of Rs 292200/- issued by Bank in spite of gating regular EMI payment

Address:Sushant Lok Phase I , Block C, GURUGRAM, HARYANA

Dear Sir
I have taken a Loan from PNB Housing Finance . My Loan account number is HOU/DEL/0218/493518.Please note that I have made regular payment of my EMI on 10th every month . Inspire of that PNBHF has issued my Security Cheque for an amount of Rs 292000/- on 23rd June 21 to SBI . How Bank can issue a security Cheque of SBI 097888. It is not a justified act and goes against the interest of the Customer & Contract .In this Pandemic it is very hard to pay the monthly EMI but I am paying the EMI on 10th of every month. Apart from that PNBHF is creating mental pressure to the Customer like me. So required RBI intervention and action against this act is highly appreciated.
Moreover for the last three months PNBHF is making the payment initiatiated twice or thrice in a month even after gating the monthly EMI Payment from my Bank Account which I feel is not a justified act. I had written several mail to the Customer care of PNBHF, but no response from the Bank and no action has been taken to regularised the EMI
I never like to complained against the Bank, but the circumstances created by PNBHF has forced me to launch this complain.
So needful action should be taken as they are Harassing the Genuine Customer like me even during this Pandemic of COVID.

Hope the Honorable RBI Governor would support the interest of the Consumer .
I had already wrote a mail to PNBHF on23rd June21 to fix this issue.

Thanks & Regards
Atish Ghosh Dastidar

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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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