Punjab National Bank [PNB] — account debited without receiving money from pnb atm

Address:	494001
Website:	www.pnbindia.in

Respected Sir / Madam,
I Sandeep Anil Salve maintaining salary account with PNB, my account no. is [protected]. I made transaction in PNB ATM, Near Shaheed Park, Jagdalpur Dist-Bastar 494001, C.G state on 18.02.2018 for Rs. 7500/- & 7000. I got the message from the ATM that transaction timed out for twice. When I checked my account, then I came to know that, my account was debited for Rs.7000 & 7500. Then I went to the pnb Jagdalpur branch where I am maintaining the account. Then branch manager told me that you have to register complaint on customer care toll free number [protected]. After that I called this nuber on 21.02.2018 around 8.30 am. Then customer care executive registered my complaint for these transactions with complaint no. A[protected], A[protected] & A[protected] and assured me that the issue will be rectified within 7 working days. So as per this assurance 7 days were already completed on 01.03.2018 yet my account is not credited with the same amount.
As I am facing lot of problems towards paying the house rent, my children school fees, loan EMi and other critical problem. Hence request you to clear the payment within a day or else I am going to die.
So please remit my amount with compensation as per RBI policy and also remit Rs.100000/- as a compensation for mental harrassment.

Yours sincerely,
Sandeep Anil Salve
Mobile no. [protected]
Email address- [protected]@gmail.com