Punjab National Bank [PNB] — american tourister bag

I was purchased an american tourister bag on 10th august which costs 549rupee & return it on 30 august refund not received my bank and
According to amazon company they refund money on 3-4 working day but
Now after 7day no money refund to my account i was contact to amazon costumer service they provides me
Refund reference no. :[protected] kindly refund my money
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I purchased bedsheet 299 from Amazon and done full payment by upi transaction... But sometime I return bedsheet... On 1 sept Amazon refund amount 278 in my account...refund reference #[protected]...
But it is still not credited in my account... I contact Amazon customer care they says they refunded but bnk not credited in my account ...

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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