Punjab National Bank [PNB] — bill payment of connect broadband not received

I have paid bill of my connect broad band of rs. 1180.00 on 10.03.2018 on their site connectzone.in through internet banking of pnb account and money deducted from my bank account but not paid to the connect and my connect bill is still due. So, either paid my above amount to the connectzone or returned my money in my account. Naresh kumar manchanda