Punjab National Bank [PNB] — complaining about a bank manager's rude behaviour

Address:Hanumangarh, Rajasthan

I was about to visit the bank to apply for my education loan.the manager at first denied to listen to me, then again i went back, then he just applied unecessary norms n just talked soo unprofessional.
i just want to ask that the bank is because of the citizens, n to serve the citizens i[censored]r employees are being so rude it will not gonna help u.
the manager also denied me to give the form.is this what we expect from u???
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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