Punjab National Bank [PNB] — Debited amount from my account through debit card

Address:Kota, Rajasthan, 324010

I made a transaction of Rs. 5130/- through Debit card to purchase from Satya Prakash Jewellers, Kota. But due to network problem it was not completed, so he made void transaction for the same. But amount Rs. 5130/- deducted from my account.

I complained about the same at the ATM customer relationship centre on May 1, 2017. The complaint number is M[protected].

Kindly take it urgently and try to recover my money.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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While using ATM it is showing "you are not authorised" for this transaction.. And while performing transactions through net banking, it shows transaction failed for no reason. Help me to solve it

Punjab National Bank [PNB] — User id for net banking

Dear sir please provide me user id for this a/c no. [protected] and email me on [protected]@yahoo.com

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