Punjab National Bank [PNB] — account debited and cash not dispensed

Dear sir/madam,
I initiated a withdrawal process by pnb debit card (Ending with 5967) in indicash atm machine, near - mg college, gaya, bihar (Atm id - taae6355 and taae6188) on 1st april 2020 at 7 am. Since my account was debited by total rs.21000/- (In four transactions rs.8000/-, rs.5000/-, rs.5000/-, rs.3000/-) but cash was not dispensed. Now today it is 3rd apr 2020 but amount still not reverted in a/c.
Therefore i request you to please look after this issue as soon as possible because in this lockdown situation this rs 21000/- amount is how much important, you can understand. For this act of kindness i always remain obliged to you.
Thanking you.
Kishoree prasad
A/c no. - [protected]
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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My account no. Is [protected] in Dasghara pnb. I have atm card in the past which expired on 11/2018.
Since then they are debiting atm annual charge without providing me new atm. And there customer care number is also not working.

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
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    Punjab National Bank [PNB] Address
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