Punjab National Bank [PNB] — Duplicate credit card issue

atma0048

from Fatehabad, Haryana

Address:

Fatehabad, Haryana, 125050

I had requested for issuing a duplicate credit card as the original one was lost. Almost one month has passed, but till date i have not received my card. when i called the toll free number, firstly they told that we have processed your complaint and the new card has been approved. when i again called after one week they told the same thing that the card has been approved but not posted and it will be posted within one week. but the card was not received. again i called after one week, they repeated the same answer that we will post your card soon. Now after one month, till date i have'nt received my card.Every time i call them they are saying we will send soon. Till date the card is not received.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Dec 15, 2016

siva sundari's response Complaint no.M[protected]
ACCOUNT DEBITTED TWICE
A/C NO. [protected]
DEBITED ON[protected]
K RANI AND T. KOTHANDARAMAN
RS.5240/- On contacting through [protected] with reference to
above complaint no. we were assured that the amount was credited, but
the amount is still not credited.

Dec 19, 2016

Updated by atma0048 My credit card number is [protected].

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Comments

siva sundari

from Madurantakam, Tamil Nadu

Complaint no.M[protected]
ACCOUNT DEBITTED TWICE
A/C NO. [protected]
DEBITED ON[protected]
K RANI AND T. KOTHANDARAMAN
RS.5240/- On contacting through [protected] with reference to
above complaint no. we were assured that the amount was credited, but
the amount is still not credited.

Himanshu Kumar khatri

from Delhi, Delhi

Sir, I am calling to ur toll-free number... From 5-6 days ...the call is not connecting to u... When ring rangs ...call cut by ur side... After that ur number is saying busy.. I have no cash... For need and My ATM card is also blocked... I know that ur staff is too busy at this time... Pls Sir do the needful.. As soon as possible...