Punjab National Bank [PNB] — I have not received my refund amount

Address:

Vidhyarthi Nagar pukhrayan kanpur dehat, Vidhyarthi Nagar pukhrayan kanpur dehat, 209111

Sir maine snap deal see online shopping ki thi jiski transaction date 27.06.2019 or 01.07.2019 amount 484, 544 jenpact infra tech se do jens online order ki thi jo ki return kardi thi jiska company ne refund date 28.06.2019. Or 03.07.2019 ko mere account me kar diya hai par bank ne account me credit nahi kiya hai.

Account no [protected]
Debit card no. [protected]
Reference no.[protected],[protected]
Name anurag kumar
Mobile no. [protected]