Punjab National Bank [PNB] — my balance refund in my bank account

Address:

Bhiwani, Haryana

My balance cut 16apr2018
20 rupee add money
Money deducted but not add
So refund in my bank account
Mane mobiqwik app me 20 rupay add lat raha tha otp bhardi par rupay add nahi hua aur rupay cut gaya mere bank account se
398 rupay ke sath bhi esa hua but 've to tabhi credit ho gaya parantu 20 nahi aye
So my balance refund in my bank account. Ok solve