[Resolved]  Punjab National Bank [PNB] — no reflection of the refund initiated by amazon

My name is ujjwal nanda and i had ordered samsung galaxy m20 (3+32 gb) of rs. 10990 (Product name) in amazon on 25 march, 2019 and after 29 march, 2019 i returned this order due to personal reason. And on 31 march, 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir
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Apr 6, 2019
Complaint marked as Resolved 
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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UPI transaction ID[protected] to Google transaction ID CICAgKDyid7eRw

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