Punjab National Bank [PNB] — Not refunded amount of rs 1602 from flipkart

Address:

New Delhi, Delhi

Hello, i am dr kusum. I purchased a brown sweater of monte carlo from flip kart on 30/12/2016 by debit card and returned that back on 6/1/2017. I have not credited back with the amount of rs 1602/-. I called in flipkart as well as in pnb a lot of times. But my problem is not resolved till now. Flipkart provided an arn number of my transaction and saying that we have returned your credit. Arn number is 3001070076365210538703. I sent my bank statement to flipkart to show that i have not credited with the amount. But they are saying that this is issue of your concerned bank. My phone number is [protected]. Kindly contact me and resolve my problem.