[Resolved]  Punjab National Bank [PNB] — pnb money stuck in atm machine

Address:Bhopal, Madhya Pradesh

I am md aamir i have my account in punjab national bank, moga punjab on 1st february ij withdrawl 10000 from pnb atm from bhopal parihar chowraha but the atm got hanged and the money didn't came out. I had registered a complaint of 10000 rupees which got stuck in atm machine during the transaction, i immediately call customer care of punjab national bank they gave me complaint number and respond that i'll get back the amount in 7 working days, but now they are saying that my request is in process its already too late.
Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

Name, md amir
Father name, kheasal ahmad
A/c no, [protected]
Complain no, m13978973
Mobile no, [protected]
Atm wdr 7638 pd
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Feb 14, 2019
Complaint marked as Resolved 
They din nothing yet only they register complaint and gave me the Complain no, M13978973
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 14, 2019
Updated by Aamir Siddiqu
I am MD Aamir i have my account in Punjab national bank, moga punjab On 1st February ij withdrawl 10000 from pnb atm from bhopal Parihar chowraha but the atm got hanged and the money didn't came out. i had registered a complaint of 10000 Rupees which got stuck in ATM machine during the transaction, I immediately call customer care of Punjab national bank they gave me complaint number and respond that I'll get back the amount in 7 working days, But now they are saying that my request is in process its already too late.
Its my humble request you to solve my problem, tell me the alternative or to check the video coverage of that day so that i can get my money back.

Name, MD Amir
Father name, kheasal Ahmad
A/c no, [protected]
Complain no, M13978973
Mobile no, [protected]
Atm wdr 7638 pd

Feb 14, 2019
Updated by Aamir Siddiqu
Why its written resolved ..
You did nothing yet.
Feb 16, 2019
Updated by Aamir Siddiqu
Still didn't receive the money or any help from PNB.
I tried contact customer services they have no update.
Feb 18, 2019
Updated by Aamir Siddiqu
No response yet.
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