Punjab National Bank [PNB] — Refund initiated by IRCTC but still not receive in my bank account.

Address:Vill- Gharialichak, P.O.+ P. S. - Kaliachak, Dist- Malda, Pin Code- 732201

I am Sagar Gupta. I had booked a ticket HWH KIR Special (Howrah Junction to Khaltipur Junction) ( PNR no.-[protected]) on 25/08/2021 from IRCTC Website & on 28/08/2021 I cancelled my ticket due to personal reason. And on 30/08/2021 IRCTC initiated the amount to my card but I still don't get the money. I contacted IRCTC Customer Care and they gave me the Refund Reference Number([protected]).So please kindly respond to this complaint. It is very urgent.
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Sep 14, 2021
Updated by Sagar Gupta
No acNo action has been taken by Punjab National Bank [PNB] till now.
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