Punjab National Bank [PNB] — refund issue( not getting refund from bank side)

Address:	anand nager, hehal, ranchi 834005, Ranchi, Jharkhand, 834005
Website:	Amazon.in

I have purchased the product from amazon on (02/1019) at the amount (Rs) 1244 unfortunately i have returned this product on (14/10/19) and Amazon initiated the amount to my account on (15/10/19) but amount is not reflecting to my account and he has given me (refund reference # 75260829288034090826851) i have also talk this issues with PNB mobile service provider but he can't help me then Amazon service provider told me about fieling the charger distrbute regarding this transaction.