[Resolved] Punjab National Bank [PNB] — Refund not credited | |||
My name is Mansi Rathore and I had ordered Dell 14(2021) i3-1125G4 2in1 touch screen laptop. of Rs. 40, 290from amazon on October 3 2021 and after I cancelled the order due to personal reasons and October 3 2021, the refund was initiated but only Rs. 100 were credited in my account. But the rest amount i.e. Rs 40, 190 was not credited in my account but is shown credited in amazon. Amazon gave us the RRN(Refund Reference Number) and told me to get the charge dispute form filled and asked us to get it checked by the respective bank, but the bank said that they not have such policy. So please kindly respond to the complaint at the earliest . The payment was done through UPI . Was this information helpful? | |||
Oct 24, 2021 Complaint marked as Resolved My name is Mansi Rathore and I had ordered Dell 14(2021) i3-1125G4 2in1 touch screen laptop. of Rs. 40, 290from amazon on October 3 2021 and after I cancelled the order due to personal reasons and October 3 2021, the refund was initiated but only Rs. 100 were credited in my account. But the rest amount i.e. Rs 40, 190 was not credited in my account but is shown credited in amazon. Amazon gave us the RRN(Refund Reference Number) and told me to get the charge dispute form filled and asked us to get it checked by the respective bank, but the bank said that they not have such policy. So please kindly respond to the complaint at the earliest .
The payment was done through UPI . Punjab National Bank [PNB] customer support has been notified about the posted complaint. Nov 12, 2021 Updated by mansi3445 Sir, my refund problem was not solved even after repeated visits to the bank. There was a mail from Amazon which I showed the bank manager but he says that refund has not been stopped from our side. Kindly consider the matter and do the needful.  | |||
 3 Comments | |||
Comments
My name is Amit Gupta and I had ordered Samsung M12 mobile phone of Rs. 11, 4499 from amazon on October 6 2021 and after I cancelled the order due to personal reasons and October 12 2021, . But the rest amount i.e. Rs 11, 4499 was not credited in my account but is shown credited in amazon. Amazon gave us the RRN(Refund Reference Number) 74332741287128644090520 and told me to get the charge dispute form filled and asked us to get it checked by the respective bank, but the bank said that they not have such policy. So please kindly respond to the complaint at the earliest .
The payment was pnb ctrdit card .
The payment was pnb ctrdit card .
vikasku22117158's reply, Nov 13, 2021
Go to PNB net banking submit complain they will solve it
Bro go to PNB NET BANKING And suit a complaint they will resolve it within 24 hrs
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
22%
Complaints
4880
Pending
0
Resolved
1097
![Punjab National Bank [PNB] Phone](/img/bn/phone.svg "Punjab National Bank [PNB] Phone"){kind=small}
+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
![Punjab National Bank [PNB] Website](/img/bn/www.svg "Punjab National Bank [PNB] Website"){kind=small}
![Punjab National Bank [PNB] Address](/img/bn/location.svg "Punjab National Bank [PNB] Address"){kind=small}
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
The payment was done through pnb debit card .