Punjab National Bank [PNB] — Refund not credited - charge a dispute file. | |||||
Dear sir, A refund of 17897 rupees was successfully processed on 16 may to my account by amazon. This amount should have been credited to my pnb account by now, but i have not received the refund till now. I have called the punjab national bank customer service and also emailed the punjab national bank main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken I have confirmed with amazon and they have successfully processed the refund Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund. My refund reference number - hsbcn[protected] My account no is [protected] Regards, Pankaj bishnoi Was this information helpful? | |||||
Punjab National Bank [PNB] customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
me too facing same problem with PNB. Its IDIOTIC. They don't even register complaints or reply to your mails.
Reply
I had ordered a manic mens full navy Cotton shrug Rs. 599 from Amazon.in on 19 February 2018 mistakenly i ordered wrong size so i cancel this item on 20 February 2018 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the amazon team which replied me back with a reference number stating that they successfully initiated the refund process on 20th itself and its up to the bank to credit the same in my account in time which can take 5-6 business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is [protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is[protected] Attached is the email from the amazon team stating that the refund has been successfully completed. Please give my 599 Rs refund early
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