Punjab National Bank [PNB] — refund not credited to bank account

Booked a train ticket from paytm on 30 march of 305rs. But my train got cancelled i requested for refund to paytm and it get processed by paytm in to my bank account 2 days before but till now it is not reflected in my account i have complained to customer service many times but they are not solving my problem and only telling about account balance
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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INB TIMES OF MONEY LTD.
dear sir,
i had purchased clash of clans gold pass for ₹399. From Google Play via net banking.
but i didn't get my gold pass but my money got deducated.
plz sir solve this proble help me to get my gold pass or refund my money back.
my reference ID...[protected]

Sir, i have requested for my account balance deduction. sir using my atm card i transact of rs 2500 for atm and money cannot get out instead the atm machine say time out . but money can deducted from my account pease help and refund it

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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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