[Resolved]  Punjab National Bank [PNB] — refund not receive from amazon

Address:480884
Website:Amazon.In

I purchased Redmi 6a mobile (Rs. 5998) from amazon on 24.12.18 and done full payment by debit card but order was cancelled on same day 24.12.18 and now amazon is saying that refund has been sent to your bank so contact customer service and fill charge dispute form. They had given to me reference number[protected] but customer service is saying that they can file nothing fill charge dispute form and can only check if money came to your account or not.
Now don't know what to do.
So please sir help me
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Jan 4, 2019
Complaint marked as Resolved 
Now i am received my money thabk you
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Complaint comments 

Comments

As per our information the lunch time is supposed to be 2:15 pm to 2:45 pm
Whereas it is 3:25 PM and still if we are inquiring the response is rude and what we get to hear is
"aap logo ko samaj nhi aata jab koi bolta hai kuch"
"some guest has come and bank will be closed till 4 pm"

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