Punjab National Bank [PNB] — regarding delay in document of document against payment sent to our importer/buyer at canada.

Address:

Pune, Maharashtra, 411015

We have account with punjab national bank, vidyanagar branch, pune 411032 bearing no [protected] namely rkb enterprises since feb-2014.

We are getting very good service from vidyanagar branch staff and manager.

In the month of march 2017 we have submitted documents of documents against payment of rs.7.00 lacs to send for payment from our buyer/importer at canada on 20 march 2017 at pune camp branch, pune 1

But this documents was sent after five days on 25 march 2017.

Due to this payment got delay.

Hence, we loose our another order and occur loss app. Rs.0.50 lacs.

Regarding this we have so many times make followup on emails and phone call to higher authorities, but there is not get any result.

Emails sent to following authorities.

[protected]@pnb.co.in
[protected]@pnb.co.in
[protected]@pnb.co.in
[protected]@pnb.co.in
[protected]@pnb.co.in
[protected]@pnb.co.in

Hence, we no another choice to complaint with you.

Hence, we required 18% interest on rs.7.00 lacs for delayed period and loss of rs.0.50 lacs.

Though we are small customer of your bank, pune camp branch nri officer had treated us as a beggar.

We hope we get justice as early as possible.