[Resolved]  Punjab National Bank [PNB] — regarding non refund of an amount of rs. 599.

There was an amount which should have reached to me by 27th of august but it hadn't done yet. Two & half months have already passed but this problem is not being solved by home branch, nearby branch. I have also talked with the customer care of bank but they denied to do anything regarding it. So i want my money bank as i am providing reference number which is as follows:

Reference no. :[protected]
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Jan 17, 2019
Complaint marked as Resolved 
Dear Customer, Greetings from Amazon.in We are writing to confirm that your refund for Rs.599.00 has been processed for your Order # 403-5521514-8746738. This refund is for the following item(s): Item: Meriggiare Women's Beige Flat Sandal - 7 Uk/40 Eu Quantity: 1 ASIN: B01ELLBT30 Reason for refund: Item not received Here’s the breakdown of your refund: Item Refund: Rs.507.62 Item Tax Refund: Rs.91.38 Your refund is being credited as follows: RuPay Credit Card [ending with 0501]: Rs.599.00 \ If you paid for your order using credit/debit card or net banking, it may take up to 5-7 business days for your bank to credit the refund amount to your account. Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your EMI with your credit card issuer, and the issuer might levy a charge for the EMI cancellation. Please check with your Credit Card issuer on how your EMI may be affected. If you paid by Gift Card, your Gift Card Balances will be credited to your Amazon Account within 1 working day. If you paid for your order using Cash on Delivery, an At Par cheque drawn on Deutsche Bank will be delivered to you in 6-8 business days. The beneficiary bank will be responsible to present the cheque for outstation clearing, if required. Please check the same with your bank while presenting the cheque. However if you have selected the refund to bank account, the amount will be credited within 3 business days. Thank you for choosing Amazon. ************************************************************************************* Got any questions? We’ve got answers. Visit our online Help department, available 24 hours a day: http://www.amazon.in/help ************************************************************************************* Amazon.in We're Building Earth's Most Customer-Centric Company http://www.amazon.in Note: this e-mail was sent from a notification-only e-mail address that cannot accept incoming e-mail.Please do not reply to this message.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Feb 14, 2019
Updated by Vicky kumar rawat
It has not been resolved yet. I didn't recieve any amount regarding it.
Feb 14, 2019
Updated by Vicky kumar rawat
6 monhs have already been passed away. Please look into the matter at the earliest.
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    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
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