[Resolved] Punjab National Bank [PNB] — Regarding payment of my order

Parinay27

Address:	Flat no 2, mayuresh apartment , adke nagar 3, jai Bhawani road, nashik road
Website:	Amazon India

This is PARINAY singh. I recently ordered on 26th July Sunday oneplus phone amounting 55079. However I cancelled the same since I was getting at a lower price from somewhere else.the refund was initiated on 27th July Monday. I waited for the time period given in the email.on Friday 31st I tried checking with pnb customer care but the person told me to visit my bank branch to check the same as he cannot do online so when I checked in my branch. PNB nashik road, Maharashtra, the person in-charge told me he can't help as he will be needing the utr number for the same and I can't even raise despute also. I asked Amazon same but they kept on saying they only provide and rrn number and that can be used to trace the refund amount.however the pnb guy kept on telling me he can't using the rrn number and will need utr number instead. The rrn number - refund reference number provided by Amazon is 75503720209041181551029 . Kindly check where is refund or help me out in raising a despute regarding the same .
My order id of Amazon is Order ID[protected]..
Thanks
PARINAY
[protected]
[protected]@gmail.com

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Aug 10, 2020

Complaint marked as Resolved

The amount was credited to my account today on 10th aug around 3pm . Thank you for you support

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Aug 06, 2020

Updated by Parinay27 Respected sir/madam
I haven't heard from the pnb customer care yet also the amount is not credited yet in my account. However I did receive email on 6thbaug 2020 from Amazon nodal officer stating that from their end refund was successful and it's upto the bank right now and I shall raise charge dispute. So Shall I wait for a while or file a proper FIR ?

Aug 10, 2020

Updated by Parinay27 Respect sir/madam,
So far no update I have got from the PNB bank regarding the refund. Is there any way to check the same ? Its August 10th today and no sign of refund so far.

Aug 10, 2020

Updated by Parinay27 Hello, got the refund now . Thank you for your help