Punjab National Bank [PNB] — Requesting for the feedback of the registered complaint

Vishesh Mehta

from Delhi, Delhi

Address:	Karnal, Haryana, 132001
Website:	www.pnbindia.in

I vishesh mehta acc no-[protected]
Facing with the worst services providing bank having a account in your bank. On 26th December 2016 i made an online transaction via Paytm of ₹2400 in the mechents account holder Mr rajkumar khurana but some how my transactions was declined by your bank and my money is deducted from my bank account, then I contact to the patym customer care they told me to contact to my bank and then I registered the complaint on 29th December 2016 at the telephone no [protected]
My complaint no is A[protected] they told me to wait for 45 days as per there working timings but now it's really gonna to much coz 45 days were get over and still your customer services are saying that i just forward your complaint please wait for the feedback... why should i wait for more couples of days this is like hell... this is ridiculous this is too much I can't handle this any more. I am a working student and its the matter of ₹2400 not just the 100 or any ... I really can't handle this any more please make it fast as much u can... and i want my credits to be back.

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Comments

Bipin b.chandran

from Patna, Bihar

Worse customer service ever!! I have an a/c- [protected] and had spoke to Mr. Rahul and another lady sitting in the help desk of PNB boring Road branch regarding an atm card which I had applied for. I got a call confirming that it has arrived and can come down to collect it. I spoke to Mr. Rahul with regards to it, but he was quite reluctant stating that "he is not free to check it and asking me to come some other day'". I told him that I will wait it he gets free and noticed that he has time to gossip with his colleagues while the counter is all vacant but does not have time to attend his customers. I literally saw him cracking jokes and bursting laughters as if it is his leisure time. This is not what we call a customer service. The guy was really rude and I really didn't appreciate it.