Punjab National Bank [Pnb] — transaction dispute or charge dispute

 
2 Reviews
Prayagraj Allahabad, India
 Shivam Vg on Jan 12, 2019
I purchased lg g3 plus mobile phone ₹15950 from amazon on 09/04/2018 and done full payment by debit card but order was refunded on 03/01/2019 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference number : 75503729004025919426107
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Complaint Status


[Jan 12, 2019] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi all please help me my amazon refund is yet not credited refund isseud from 20th dec amazon already gives me transaction number[protected].
please resolve this pnb coustomer care not help me .

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    Customer satisfaction rating
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    phone
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    Punjab National Bank [Pnb] - transaction dispute or charge dispute