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Punjab National Bank — take over settlement cheque from pnb issued on friday

Dear sir,
I had a very experience from pnb and that is why i am writing this complaint. I have to pay 2 days interest of my take over loan amount unnecesarilly in both bank because pnb delayed my cheque for one day and remaining days are weekend off for hdfc.

After all verification from pnb my loan was approved by 31st jan 2019 (Thursday). I requested relationship manager to do the final process after 2 days because that saturday and sunday are weekend off for hdfc. But he urged me to do that on that day expecting loan can be closed in upcoming day. But next day executive who comes to bank didnt reach the bank by evening.

My pnb relationship manager:

Relationship manager: shinoy g
Mobile no: [protected]
Branch address: 48/559c, 1st floor, r p arcade, near gold souk mall, ponnurunni, vytilla, ernakulam-682019
Branch phone no.:[protected]

The mail i got regarding transaction on 1st feb 2019.

Dear customer,

Thank you for choosing pnb housing as your preffered partner. The transaction for your housing loan, account no hou/coc/1118/608829 has been scheduled for 31/01/2019, 12:00pm at cochin. Request you to please be available for the transaction as per the schedule along with the requisite documents and procedures as applicable.

The contact details of the lawyer facilitating your transaction are as below
A) name of the lawfirm - k r ganesh
B) lawyer representative - k r ganesh
C) contact no - [protected]
D) email id. - [protected]

Should you need any assistance kindly get in touch with your respective branch customer service manager.

Team pnbhfl

Pnb housing finance limited, 1st floor, r p arcade, adjacent to gold souk mall, kochi, kerala 682019

Complaint Status

[Feb 01, 2019] Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Updated by Jayakumar A U Feb 01, 2019 I will lose 3 days interest ie: 2400/- for 32 Lakhs Rupees because the cheque issues was not delivered today.
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    +91 11 2610 2303
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