Punjab National Bank — Unethical behaviour & poor quality product

Address:

Gaya, Bihar

I had some issues regarding recovery of rescued data so I called for assistance at your customer care on 24.08.2015 at 19.03 hours, the person there started talking in a scolding way to all my queries, he was simply dictating for nothing, I had never came across such an ill and unethical behaviour in professional communication & when I asked " do you mean to assist or teach me, he said NO I WANT TO TEACH YOU, it was humiliating the guy told his name was ANKIT & complaint id when asked was[protected] as conveyed by him, I asked him to transfer the call to a senior or supervisor, he denied, anyways this was disgusting, humiliating an ill behaviour ... as regard the product the VAIO( SVF15218SNB) is one of the worst mess as I could see the combination of ctrl & down arrow keys never working and the Esc button coming out the display screen having such a poor design as to get scratched and now the DVD drive which surrendered ...My INR 52, , 000 was a real waste with sony... nneither the products nor the people at sony are good, My last transaction and no more recommendation...