Punjab Roadways — Rude behavior or conductor

Address:

160059

I am a frequent traveler by PUNBUS. But this time the conductor was rude and using abused language. when i have a stop at bypass new delhi. He directly refused to get my own luggage. He told me i am not responsible to put you luggage in this compartment. This compartment belongs to ISBT customers. I think i should not go to court if this issue resolves