Punjab State Power Corporation [PSPCL] — domestic light problem

Our house light have already off due to some main supply problem from electricity pole. We are also trying to connect pseb office kakowal road ludhiana through this mobile number [protected] but we haven't get any response after so many efforts. This problem occurs before 5 hours. We are trying to connect contionuesly but we have not received any positive revert plz understand our condition and send your electrician to solve this supply problem