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Punjab State Power Corporation [PSPCL] — meter has stopped

From last few days meter was slow and now it has stopped working completely. Which means it does not give any reading now. We have tried calling and submitted complaint quite a few times before too but no one came to resolve the complaint yet. We are tired chasing pspcl.
I here by like to mention that we shall not be responsible for any panalities in case meter is not fixed by pspcl soon. It's not a consumer's responsibility to fix meter but pspcl.
So, please get the meter fixed asap.

Meter reading is 30153
Meter s. No 06721
Year. 07/2009

Regards
Account owner: mukhtiar singh gill
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    Customer satisfaction rating
    2%
    Complaints
    1700
    Pending
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    Resolved
    30
    phone
    +91 17 5222 5230
    location
    F-2, Shakti Vihar, PSPCL, Patiala, India