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Punjab State Power Corporation [PSPCL] — paytm payment

I have paid my power bill rs 4720 ac no [protected] from past 2 days... But its showing the operator is not confirming the payment. My bill is not able to pay so i am complaining this so that my bill should ne paid as fast as possible. Actually they are asking for penalty but i already paid a bill before due time so how can i b liable for penalty... The pspcl itself is not confirming the amount on paytm through which i paid my bill.
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    Punjab State Power Corporation [PSPCL] Phone
    +91 17 5222 5230
    Punjab State Power Corporation [PSPCL] Address
    F-2, Shakti Vihar, PSPCL, Patiala, India