[Resolved]  Pureit / Hindustan Unilever — advance pureit 23 litre germ kill kit advance 3000litre

Address:P-267,Block-B,Laketown,1st floor, North Plaza, B-block, 2ndfloor,Kol-59, Kolkata, West Bengal, 700089

I already bought a Advance Germ Kill full kit 3000litre in the 24 April'2019by Rs:1099/- From your Companys service Provider"Karuna Enterprise" from kolkata location area.Last 3-days that filter was not working it's become red as indicator board.Problem is that your authorized serivce provider name provided earlier is not providing my Advance Germ kill kit 3000 litere kit, they told me they can provide only 1500 litere as a replacement purpose they said it's a company rules.When am paid the money for 3000litere germ kill kit earlier, they why should i compromise..It's your company default product, that they are provided us.it should be better that you will replace by 3000lite advance germ kill kit with the older one.Otherwise, you company will big pay for that.
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Jul 15, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Consumer,
We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you. 
Regards,
Team Pureit
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