[Resolved] Pureit / Hindustan Unilever — circuit board | |||
2 weeks back I ordered for GKK2 replacement Technician came and replaced it He said it’s working After 1 day it’s leaking, I didn’t heard the motor sound Called him again He came and checked it and said functioning even it’s not purifying water After 2 days again it leaking fro 2 sides I called technician he replied he doesn’t know inform main technician The main technician came after 2 days, he said the filter is not working and the previous technician fitted in wrong way these many days u r drinking unpurified water The circuit board was not functioning . We contacted PURE IT manager he told he will call back After making so many calls he is not responding It’s 7500 rs filter For GKK2 4500 we paid, now they telling circuitboard was failed which will cost 2500 If the filter failed then y did u put GKK2 filter It’s the technician who spoiled the filter Such a pathetic response from pure it manager How can they waste our money I request plz look in to this and repair the circuit board or else take back GKK2 filter set +1 videos Was this information helpful? | |||
Apr 16, 2020 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Mar 16, 2020 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Vs_1999 We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you. Regards, Jeshna, Team Pureit | |||
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
NO technician has attended till the filing of comaplint
Pathetic service