[Resolved] Pureit / Hindustan Unilever — Device not working/bad service/unethical behaviour | |||
Purchased a pureit mineral classic ro+ uv on 25th apr from amazon. The sediment filter broke due to pressure on 25th may which is till not replaced, been 2 weeks now. The technician from sri raghvendra agencies connected directly without sediment filter as it was out of stock. It took 3 days of follow up with customer support to get the service. On 2nd june device stopped working completely for which i registered the complaint on 3rd june. Complaint number:c[protected]w. The technician visited on 5th june and told circuit needs a replacement which also is not in stock. When call today for follow up technician misbehaved saying go back and complain to pureit or amazon from where you have bought the product. Pathetic service! Totally disappointed by product and service. 12k of product loss plus expenditure of 80rs/day since 26th may Was this information helpful? | |||
Jul 10, 2017 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jun 09, 2017 PureIT / Hindustan Unilever Customer Care's response @Poonam ZunjarraoWe would request you to confirm us regarding the resolution of your concern. as our Service person had visited your place & replaced the Control circuit and adaptor, trust it has been done upto your satisfaction. You are most welcome to write back to us or call up the helpline @[protected] for more queries. Rest assured of continued support always. Regards, Pureit Team | |||
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My marvella is making too much noise like a diesel engine. I am using it for the past 2yrs without this noise but has started making this noise since last 1 week. Is there a solution
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