[Resolved] Pureit / Hindustan Unilever — faulty circuit board in pureit marvella ro+uv | |||
I have purchased PureIT RO + UV on May 2016 with 1 year extended warranty for 18K. Till now I had spent twice for GKK1 n GKK2. Recently 3750 in March 2018, 1000+ in June 2018 and 2650 in end of Nov 2018. From the day of purchase to till now I had spent around 15k on it. And now Jan 2019 all SF, GKK1 and GKK2 lights are started blinking, when approached customer care they said its a circuit issue which costs around 3500. I am really confused whether Purifier works for me or for Service provider's benefit. I will never suggest anyone with this product. Was this information helpful? | |||
Feb 26, 2019 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 PureIT / Hindustan Unilever Customer Care's response Dear Customer, Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue. You can also contact us on pureit.[protected]@unilever.com or can reach us on our toll free number[protected] Regards, Pureit Team Verified Support Jan 24, 2019 PureIT / Hindustan Unilever Customer Care's response Dear Customer, Extremely sorry to inform you that not able to find out the contact number, please request to share complaint or contact details. which will become easy to help us in resolving the issue as earliest. You can also contact us on pureit.[protected]@unilever.com or can reach us on our toll free number[protected] Regards, Pureit Team | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1720
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
No proper customer service. Since 3 months no reply for several emails.
Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue.
You can also contact us on pureit[email protected] or can reach us on our toll free number 1860-210-1000
Regards,
Pureit Team