[Resolved]  Pureit / Hindustan Unilever — germkill kit order

Address:Mumbai City, Maharashtra, 400093
Website:pureitwater.com

I had ordered a germkill kit on 22.10.2017. As per the pureit promise the same should be delivered within 72 hours. The service provider had contacted initially to confirm timings of delivery but hasnot showed up yet.
The customer care service is a big joke at hll pureit. The cc executives keepp asking the same information over and over again instead of checking the records and the senior members and managers are even bigger fools who never call back the customer.
All i want from pureit is to deliver the germkill kit at my registered address that too without any charge.
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Nov 30, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
PureIT / Hindustan Unilever Customer Care's response
Dear surima jain,

Sorry for the inconvenience please share your contact details or complaint number so that we can reach you to resolve issue at the earliest .

Regards,
Team Pure it
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