Pureit / Hindustan Unilever — gkk 2 replaced thrice in one year ended up spending more than 12000

Address:

Mumbai, Mumbai City, Maharashtra

I have purchased pureit ultima ro+suv in the year 2016 and no problem till 2018. I was all praise for this product till last year but now j am very much disappointed with the company as they have stopped solving the issues instead they keep telling new issues after solving the one resulting in adding our expenses unnecessarily.

I was in a impression that hul is a very trustworthy company even their technicians are honest but now i dont have trust on them.

I had replaced gkk2 kit last year i. E. March 2018 bd paid rs.3800+250 and then in just one year i had to change it again in march 2019 and paid rs.3800+300. After that in just 7 months i. E in november 2019 the told me to change it again and paid 3800+300. Now it is just one month again it is showing to change gkk 2.

So in just one year i have paid more than 12000 plus visiting charges. Nos the are telling me that there is problem in the control circuit, that will cost rs. 5000.

Ic there was problem in the control circuit since last year then your technicians are fooling us and telling to change gkk2 that too e times in just 1 year. Normally the machine has a cycle of gkk21 and gkk2.in just last one year gkk 1cis showing full blocks and gkk2 i had to change it thrice. Pls stop fooling people. This is a new way of making money. Whh do you to spoil hul company's name. Just stop it start working honestly like before.

I just want my money to be refunded. Pls look into the matter and refund my money.