[Resolved] Pureit / Hindustan Unilever — got faulty filter from the time of installation | |||
I purchased a filter which was defective from the time of installation. After several times of servicing and repairing work also, performance is not satisfactory. Everyday getting a new issues with that. Sent so many follow up mail/ call to customer care. They are not at all responsive. Contacted pureit india service head (Mr. Anjan sengupta). But no step taken from his end. Rajasthan service head (Hindustan unilever) visited the product, but no satisfactory action taken. Model: pureit classic mineral ro+mf filter Product serial no. Rcx[protected]. Purchase date -18.09.2017. Installation date - 18.09.2017. Installation status - was not working from the time of installation. Was this information helpful? | |||
Jan 1, 2018 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Nov 30, 2017 PureIT / Hindustan Unilever Customer Care's response Dear Sir, Regret for the delay. We are in process to resolve your issue. Regards, Team Pureit | |||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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