[Resolved]  Pureit / Hindustan Unilever — hindustan unilever pureit advanced 23l water purifier germkill kit battery has become red in 40 days of purchase.

Address:Bardhaman, West Bengal, 713102

I purchased a HINDUSTAN UNILEVER Pureit Advanced Germkill Kit (3000L) for WATER PURIFIER(23L) for Rs 990/- on 07/05/2019 from City Varieties, Burdwan. The representative from City varieties replaced the Advanced Germkill kit on the same day. But the battery indicator has become completely red on 17/06/2019 and overflowing of water from the Water Purifier has occurred.
The total number of members in our family is six (6) and drinking water consumption is approximately 15 litres per day. So the minimum life of the Germkill Kit is expected to be 6 months for our family. I expect a free of cost replacement of the product from the company as early as possible
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Jul 27, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear PARTHA S BHATTA,
We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you. 
Regards,
Team Pureit
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