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Pureit / Hindustan Unilever — Inferior quality of surf excel detergent powder

Unilever Corporate - Reference Number::# 35991306 RECD. in response to my mail (contents of my mail are as follows):

Hello Sir / Madam,

This is to inform you that I had purchased a 4 kg bag of Surf Excel easy detergent from D-Mart (D Mart Ready, Kewal Tower, Malad west, Mumbai 400064) through my order no. 28929467 dt.30.4.2021.

I am very disappointed to inform you that when we opened the bag at home, we found many stones like lumps in the powder. You have supplied inferior quality product which I request you to kindly arrange to replace.

I am attaching the photograph of the inferior product. The lumps were taken out from the bag and kept on newspaper and taken the photograph.
+1 photos
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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