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[Resolved]  Pureit / Hindustan Unilever — Marvella Purifier ECO

Dear Sir, i have purchased 18k HUL Marvella ECO purifier in the month of March 2021, in 4 months, 5 times complain raised, due to warranty period, they have changed parts .Today, i have am going to raise complain again and machine is not working. I replaced Kent with HUL with a belief that HUL is brand and will receive quality products & good service but all in vain . Customer service responds after 5 days and due to covid there was waiting period of 2 weeks for parts replacement. Can anyone help me plz
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Sep 13, 2021
Complaint marked as Resolved 
Aug 03, 2021

Complaint Status

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
PureIT / Hindustan Unilever Customer Care's response
Dear Deepak Agarwal211
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Jeshna,
Team Pureit
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
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