[Resolved]  Pureit / Hindustan Unilever — Marvella Purifier ECO

Dear Sir, i have purchased 18k HUL Marvella ECO purifier in the month of March 2021, in 4 months, 5 times complain raised, due to warranty period, they have changed parts .Today, i have am going to raise complain again and machine is not working. I replaced Kent with HUL with a belief that HUL is brand and will receive quality products & good service but all in vain . Customer service responds after 5 days and due to covid there was waiting period of 2 weeks for parts replacement. Can anyone help me plz
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2021
PureIT / Hindustan Unilever Customer Care's response
Dear Deepak Agarwal211
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Jeshna,
Team Pureit
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information