[Resolved] Pureit / Hindustan Unilever — marvella ro + uv | |||
I bought pureit marvello ro+uv water purifier on september 2016 for rs 17, 000. I have replaced the first filter (Sf) on march 2017. On january 2016, i replaced gkk1 filter kit for rs 3200/. Unfortunately, with in another 6 months filter stopped working. When we raised a complaint, service representative told us that circuit board needs to be replaced and we need to pay rs. 3500 I am highly disappointed with the quality of this product and also the kind of service that are being provided to the customers. I expect the hindustan unilever customer care should take some actions immediately. Was this information helpful? | |||
Sep 12, 2018 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Aug 07, 2018 PureIT / Hindustan Unilever Customer Care's response Kishore C: We apologize for the issue you faced. Kindly request you to DM your contact details/customer id/complaint no/write us on our email id pureit.[protected]@unilever.com which will help us to resolve your issue shortly.-Team Pureit | |||
 2 Comments | |||
Comments
Not liking their attitude to attend n resolve customer queries
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is the ref. give to me on 1.08.2018. after that everybody is sleeping. #PureIt, do you really care for complaints about your products?
Pradesh
[protected]
-Team Pureit