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[Resolved]  Pureit / Hindustan Unilever — marvella ro+uv gkk1 frequent replacement

Had gkk 1 replacement done in january 2019 and in may 2019 it ask for replacement again. Thats when we are 2 members in family and consume not more than 10lt of water daily. This clearly meant either the device is faulty or i was provided with a used filter.
The gkk replacement time is becoming more and more frequent as time passes and company is constantly increasing prices and installation charges.
A shameless money making company, i would request everyone to stay away from this brand, its a cheater brand. Their technicians have gone crazyly greedy.
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Complaint marked as Resolved Jun 11, 2019

Complaint Status


[May 06, 2019] PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Updated by Rohit Verma1212 May 06, 2019 Pureit support please contact me at [protected] if you have a resoultion
Verified Support
PureIT / Hindustan Unilever Customer Care's response May 09, 2019 Dear Rohit Verma,
Sorry for the inconvenience. we never want our customers to feel this way. Please call our helpline number +[protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you.
Regards,
Team Pureit
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    PureIT / Hindustan Unilever
    Customer Care Service
    Customer satisfaction rating
    66%
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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