[Resolved]  Pureit / Hindustan Unilever — Marvella water purifier - servicing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The servicing options for marvello water purifier are terrible. They tell you that their service agent will be respodning with in 24 hrs and send you sms reg the same. But their service centers are terrible.
I was given no of raaj enterprises (Service agents) but they only lead me on as to when they are coming and then finally ending with the response that the technician is on leave and they don't know when they can come.
Such terrible customer servicing is not expected of hindustan unilever products. They should do a through check up before assigning service agents and not allign with shoddy ones like raaj enterprices.
Was this information helpful?
No (0)
Yes (0)
Jul 11, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2017
PureIT / Hindustan Unilever Customer Care's response
@ Nmenon

We express regret for the inconvenience caused from our end in resolving your issue. We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed.

Regards,
Team Pureit
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1721
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information