[Resolved]  Pureit / Hindustan Unilever — pure it marvella

Address:

Kamrup Metropolitan, Assam, 781008

I m Shanti Sarswa from Guwahati. I have bought a Pure it Marvella Uv +Ro on 2nd January 2017 and have changed my Gkk twice in this little duration and two days back a technician visited my place and after changing the kit God knows what he did and suddenly the motor within started vibrating and making sounds and it takes several hours to refill.Today I spoke to Mr. Pegu who seems to look after Guwahati service centre and he sent another technician who said I have to change several components and install iron filter etc. coz water quality is not good.Now I don't get it how suddenly after warranty my water quality got bad whereas people in my building have using othr brands of similar purifiers for 5 years without maintainence.If I have to spend 5000 on a product of 15000 after just a year then I leave it to the wisdom of people that either we are fools to chose this product or the Company is cheating us.NeverthelessI m not going to leave this issueand I m waiting for a response from the northeast service head Mr. SACHIN, whom I spoke with today.If the issue is not resolved I would surely reach the consumer forum and would also advice others to raise the voice against the umscrupulous practice generated bh these mischievious technicians.